Frequently Asked Questions
Everything you need to know about your Arms Of Eve experience.
What materials are used in Arms Of Eve jewelry?
Our pieces are handcrafted using high-quality materials, including 14k and 18k gold plating over brass or sterling silver, and ethically sourced natural gemstones and pearls.
How should I care for my jewelry to ensure it lasts?
To maintain the luster of your jewelry, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place, preferably in the original pouch provided.
What is your return policy?
We offer a 14-day return period for a store credit or exchange on most items, provided they are in original condition. Please note that earrings cannot be returned for hygiene reasons.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Klarna.